computer crash

My pc crashed and I lost my library data no basckup and my diskhub publisher is full of data, media and music how do I get the disks out to re-program the system

Hi Surfpangea,

Greetings from Digistore Solutions.

I believe that you are not able to reinstall the MediaTRACKER application which the DiscHub will require inorder to operate. To begin with, you can download the latest MediaTRACKER application from http://www.centurion-cd.com/products/downloads/mediatracker_pro_2.1.3.zip.

After the MediaTRACKER Professional is installed, you will notice that the carousel will spin and if there is a disc in the first slot, it will be ejected.

Next, to remove all the disc in your unit, you will have to goto View-->Connected Organizer --> Eject Empty Slot. This will eject all slots which do not have a disc in your database. Since, this is a fresh system and your database is empty, it will go through every slot.

If you still encounter any further issue, please open a support request instead and a online helpdesk personal will be able to assist you better.

We hope the above helps.
Thank you and Regards
Support@DSS
Centurion Product Support
Digistore Solutions

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